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WIN FRIENDS AND INFLUENCE
PEOPLE
V. George Mathew, Ph.D
There are many books available in the
market on this and related topics advising you how to win friends
and influence people effectively. These books give you
considerable insight and also offer many useful suggestions and
hints. Above all, they make you think. But these books are
written mostly by Western people for Westerners. Westerners tend
to be more homogenous in temperament and what is found in these
books is true mostly for Westerners. Indians are a more mixed
type of people and therefore the principles in these books may
not fully hold good for all people here.
Personality
According to an ancient Indian theory, the
personality or temperament of a person can be understood as a sum
of three components: Inertia (Thamas), Activation (Rajas) and
Stability (Sathwa). Inertia is fear, inhibition and withdrawal.
Activation is characterised by compensatory aggressiveness and
competition. Stability is awareness, freedom, and flexibility.
Food, climate and many other social and psychological factors
influence a person's temperament. In societies where the majority
of persons have a temperament characterised by high Inertia, the
emphasis will be on sensuous pleasures and friendship gatherings
will be centered on eating and merry making as well as defensive
ceremonies to relieve fear. In Activated societies the emphasis
will be on competition and rivalry and social interaction will be
centered on competitions and sports as well as organised solution
to practical problems. In Stable societies the main social
activity will be centered around fine arts, as well as
philosophical discussions.
Personality of the person you are trying
to influence
Proper understanding of the temperament of the person you are
influencing is very important in selecting the means. What is
effective in the case of a high I (Inertia) person may have no
effect or it may produce negative effect in the case of persons
with a different temperament. Try to understand how much I, A and
S the person has. If he has I predominantly he is likely to be
influenced by sensous things. Give him lots of cooked food. He
may appreciate force feeding also. If on the other hand, you want
to influence a person who is highly activated, praise him, thank
him profusely for small favours done and do any thing to inflate
his ego. While the high I person values presents for their
immediate utility, presents are appreciated by the high A person
for the self-importance he feels when given a present. A high A
person can be influenced by your offer to be on his side, fight
along with him and for him, against his rivals. An individual
having high S is influenced by genuine sincerity and friendship.
As he is very sensitive, he may see through artificial attempts
to influence him. All human beings appreciate food as well as
enjoy eating in company. But the high S person may not appreciate
force feeding of huge quantities of cooked food. He may
appreciate fruits and he may value presents not for their utility
but as token of your regards for him, unless of course he
practices aparigraha (non-acceptance of gifts). A highly stable
person is most likely to be influenced by your showing that you
are sensitive to his feelings and preferences and act
accordingly. An individual with pure high S (I and A being zero
or near zero) is often known as a sage.
A story is told about Chattambi Swami, a
sage who lived in Kerala at the beginning of the present century.
The swami was once invited for lunch at a house. The people of
the house, while serving food served a large quantity of a curry
prepared from a vegetable which grew abundantly in that area. The
swami did not like the curry. He thought he would finish off that
curry first and them start enjoying the meal. So he ate the whole
of that curry first. The person who was serving misunderstood
this as the swami 's liking for the curry and served another
helping of the same curry. According Indian tradition, a Bhikshu
is not expected to refuse anything that is served. Therefore the
swami went on eating the repeated helpings of that curry which he
did not like, repeatedly put in his plate till the end of the
meal. It is said that after that incident that vegetable ceased
growing in that locality. It is supposed that the family elicited
a curse instead of a blessing from the swami, because of their
inability to understand him. Often a word of caution is made when
people go to meet sages that they should be careful not to rub
him the wrong way.
Your Personality
Your personality is a limiting factor in
this situation. You will be able to easily understand the
temperament of another person only if you have at least
moderately high S because rating ability is correlated with S. A
dog cannot help wagging its tail when it sees a person it likes
or licking him . Similarly if you are high I, you are likely to
show your friendliness by overfeeding a person with food you
like, when you meet a person you like, regardless of his
preferences. Similarly if you are high A, you try to influence
everybody by offering dogamtaic commitment to his dogma or and
identification with his group regardless of whether that person
has any such dogmatic identification. Therefore if you want to be
effective in influencing people the best way is to develop
Stability. Stability is awareness which enables you to diagnose
the other person's personality and Stability gives you the
flexibility to act differentially in accordance with his needs
and preferences.
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